Because of the sensitive nature of our food products, we are unable to accept returns. However, your satisfaction is very important to us. If you are unhappy with the quality of your purchase, please contact us—we truly value your feedback and are always striving to improve.
-
Damaged Products: If your order arrives damaged, notify us right away so we can replace the item for free.
-
Incorrect Orders: If you receive a product different from what you ordered, we will replace it and refund your return shipping costs.
-
Other Exchanges: We are not able to accommodate exchanges beyond the cases listed above.
-
Lost or Stolen Packages: Sweet Babu’s is not responsible for packages that the carrier confirms as delivered to the shipping address provided at checkout.
